Seidor UK Support Hours December 2021

How & When To Contact Us Over The Seasonal Period

With the year coming to an end and Christmas on its way, our SAP Business One support elves will be enjoying a well deserved rest over the coming festive period.

Our SAP Business One certified support experts will be on-hand providing assistance up until Christmas Eve and will return to full business hours in the New Year.

Take a look at our full schedule below to find out the times our team will be on-hand to assist with any of your support enquiries:

Festive Support Hours

Monday 20th – Thursday 23rd December 2020: 9:00am – 5:30pm

Friday 24th December 2020: 9:00am – 12pm

Monday 27th – Tuesday 28th December 2020: Closed

Wednesday 29th – Friday 31st December 2020: 9:00am – 5:30pm

Monday 3rd January 2021: Closed

At Seidor UK, our helpdesk operates between 9am and 5:30pm (GMT) Monday to Friday, excluding Public Holidays. Between the Christmas and New Year period, a reduced service (SAP consultant ‘on-call’) is provided.

For cloud hosted customers, urgent support for ‘Priority 1’ issues is available across the festive period. All enquiries should be directed to: [email protected] or +44 (0)333 444 0590.

How To Contact Our Support Team

During the build up to Christmas and over the festive period, our customers can still get in touch with us using our normal lines of communication: Phone: Call our support team by calling +44 (0)1932 212 777 and selecting option 2 Email: Drop us a message logging details of your issue to: [email protected] Online: Visit our online support portal at www.seidorsupport.freshdesk.com to log any issue. Seidor UK would like to thank all of our customers for working with us this year. All of our team look forward to supporting your system in 2022.