Seidor
hero solucion outsourcing gestion infraestructuras

Technology Management

Infrastructure Management Outsourcing (ITO)

SEIDOR offers you a complete range of solutions and services based on the design, transition, implementation and operation of both IT (Information Technology) equipment deployment and maintenance. Manage your infrastructures expertly.

Technology Management

Infrastructure Management Outsourcing (ITO)

SEIDOR offers you a complete range of solutions and services based on the design, transition, implementation and operation of both IT (Information Technology) equipment deployment and maintenance. Manage your infrastructures expertly.

+270

Specialists

+800

Active contracts

+400

Certifications in datacenter environments

We deploy monitoring solutions that can detect and prevent any problems that may affect systems by acting immediately in the event of an incident.

24x7 Monitoring
Monitorización 24x7
Service Manager

Expert support. Each user has an associated Service Manager responsible for monitoring the service and ensuring the correct operation of the client's systems.

Service Manager

We cover the maintenance of computer systems, ensuring 24x7 availability and a single point of contact.

24x7 operation and administration services
Servicios de operación y administración 24x7

Capacities

apoyo

Technical team

More than 100 technicians specialized in the market's leading technologies.

conectividad

CAS 24x7

Single point of contact 24x7 for intake and resolution of incidents with international coverage.

people

Methodologies

Highly qualified technical team certified in ITIL and TOGAF methodologies.

insignia

ISO certifications

The certificates that support our integrated management systems ensure that when all of our projects are implemented, they will meet international quality management standards.

Benefits

Continuidad de negocio y evolución

Business continuity and evolution

We maintain, increase and improve the continuity of the productive infrastructure of your business. We advise on new technologies and evolve IT platforms.

Resolución de incidencias

Incident resolution

We help to resolve any incidents that may arise and reduce their impact, with SLAs agreements under contract.

Calidad y disponibilidad

Quality and availability

We maximize the quality and availability of the service, as well as the knowledge management of the technicians that provide the service in your business.

Gastos predecibles

Predictable expenses

We provide a managed service contract model that is tailored to the needs of each project, which allows us to become familiar with administration of the systems in advance.