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One of the issues with running a large hotel is supplying the correct number of staff members to ensure all guests receive an extraordinary experience. Reduce touch points and give everything guests need at their fingertips, from bookings and reporting technical issues to creating requests and more with Hub OS Guest in Touch Solution.
Hotel guests have control through the app to communicate with staff members, and they have their own customized user experience to make each guest feel valued. Every task that goes through the hotel app is real-time, so the hotel staff receives updates whenever a guest issue arises. This solution allows the team to respond and do whatever possible to fix the problem and create a better experience for the guest.
Highlights of Guest in Touch Solution
Guests can book a slot time depending on the hotel restaurant's safety capacity.
Guests can set Do Not Disturb, request cleaning, towels, more amenities, or other requests directly from the mobile.
Guests can report technical incidents, selecting the best time to be solved.
Get the best version of your hotel operations
Hub OS is the most automated and flexible operating system to maximize your hotel’s performance, from the opening to operations and management. Check out our Hub OS overview brochure to learn more.
Adopting the right hotel guest-in-touch solution is vital for your hotel’s success. Hub OS Guest in Touch, as part of the whole Hub OS platform solution, will help you improve your guest communication before and during your guest’s stay.
Check out our other Hub OS solutions
Hub OS Maintenance
Hub OS Housekeeping
Hub OS Guest Experience
Hub OS Projects & Audits
Hub OS Food & Beverage
Hub OS Energy Management
Hub OS Corporate Management