SEIDOR UK Support Hours December 2023

The festive season is only a few weeks away. As always, our award-winning SAP Business One support team will be available if you need us over the seasonal period.

Take a look below at the days and times when our team will be available, should you require any assistance with your solutions.

Here’s the full schedule of our support hours over this Christmas and New Year period:

Support hours

Monday 18th December – Friday 22rd December: 9am – 5:30pm
Monday 25th December: Closed
Tuesday 26th December: Closed
Wednesday 27th December – Friday 29th December: 9am – 5:30pm
Monday 1st January 2024: Closed
Tuesday 2nd January 2023: 9am – 5:30pm

At SEIDOR UK, our helpdesk operates as standard between 9am and 5:30pm (GMT) Monday to Friday, excluding Public Holidays. Between the Christmas and New Year period, a reduced service (SAP consultant ‘on-call’) is provided.

For cloud hosted customers, urgent support for ‘Priority 1’ issues is available across the festive period. These enquiries should be directed to: [email protected] or +44 (0) 333 444 0590.

How To Contact Our Support Team

During the build up to Christmas and over the festive period, our customers can still get in touch with us using our normal lines of communication:

• Phone: Call our support team on +44 (0) 1932 212 777 and select option 2
• Email: Drop us a message logging details of your issue to: [email protected]
• Online: Visit our online support portal to log any issue
  

SEIDOR UK would like to thank all of our customers for working with us this year. We look forward to working with your team again and supporting your system in 2024 and beyond.