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Microsoft dynamics

CUSTOMER EXPERIENCE

Microsoft Dynamics 365

Dynamics 365 is the complete Microsoft suite that covers your customer management needs in a comprehensive manner. It mechanizes the entire sales cycle, extracting information of value, integrating it with Microsoft Office 365 and multiplying business productivity.

CUSTOMER EXPERIENCE

Microsoft Dynamics 365

Dynamics 365 is the complete Microsoft suite that covers your customer management needs in a comprehensive manner. It mechanizes the entire sales cycle, extracting information of value, integrating it with Microsoft Office 365 and multiplying business productivity.

When we talk about CRM, the first thing we think about is the sales department, marketing and opportunity management, however, at SEIDOR, we have the Dynamics 365 tool; a complete suite that covers your needs.

Dynamics 365 can help your organization mechanize the processes for managing the life cycle of opportunities at any company. Dynamics 365 can be fully integrated with Microsoft Office 365, bringing together two worlds: business processes and personal productivity.

The UI updates on the administration portal let your business be agile and adapt to customer and market demands.

Your company can also adapt and innovate in real time with a Common Data Model (CDM) that enables the use of an extensible app and business platform, such as PowerApps, Flow and Power BI, included.

Value proposition

Listening on social media

Active listening on social media to identify new opportunities automatically

Omnichannel

In order to cover any need after the sale of a product or service by means of omnichannel access to after-sales and support services

On-the-spot sales

Enables the implementation of any apps for the on-the-spot management or sale of products and services.

Route

Possibility of seeing the route of each of the technicians in real time and reprogramming it if necessary.

Project life cycle

Lets you manage the entire project life cycle.

Calendar

Enables the automatic creation of a resource calendar based on prioritization criteria and route planning for a person or several teams.