CUSTOMER EXPERIENCE
SAP Customer Data Cloud and Customer Data Platform
Customer data management solutions. With the latest SAP technology, SEIDOR brings you a comprehensive data management service, which will enable you to unify accessing your customers' data and customizing their experience.
The complexity that comes with organizations' need to interact with their customers through a growing number of channels has led to the need for specific customer data management solutions.
Having a unique data repository to supply each and every Customer Experience solution (Marketing, Commerce, CRM...) is an obvious competitive advantage and procedure enhancement.
In addition, it offers the capacity to manage customer consent and preferences, in compliance with the general data protection regulations (GDPR) which companies are gradually incorporating into their communication policies.
SEIDOR offers specialized SAP solutions:
SAP Customer Data Cloud
Manage your identity by gradually gathering data, protecting it against fraud or identity theft and providing access to manage it according to preferences.
SAP Customer Data
Unify all your customers' data and offer a top-level experience thanks to hyper-customization in each customer interaction.
Value proposal SAP Customer Data Cloud
Customer satisfaction
This enables you to establish a relationship of trust with your customers and to build loyalty.
Optimization
Create an excellent experience for your customers in the digital environment.
Data protection
Guarantees transparency and data control in compliance with the GDPR, guaranteeing consumer privacy
Value proposal SAP Customer Data Platform
Enriched customer information
All the data disseminated throughout the company centralized in a single repository available for all your work teams.
Optimization
Increased effectiveness of marketing campaigns thanks to hyper-customization of messages.
Data control
Reduction of costs and risks related to data management, compliance and integration.
RELATED SOLUTIONS
Discover all our SAP Customer Experience solutions
