Seidor

CUSTOMER EXPERIENCE

Customer Experience with Salesforce

Discover our Customer Experience services built around Salesforce solutions, a market-leading technology for transforming the experience and management of your customers.

The success of any business relies on meeting customer expectations. Therefore, you need the best tools to help you achieve this.

Together with our partner, Salesforce, the world's leading CRM, we provide our clients with the best way to manage and optimise their customers' experience.

We help you harness the potential of Salesforce tools in your business, from conceptualisation to integration with other systems.

Our certified team will determine the best strategy using Salesforce solutions to achieve your objectives, adapting to the needs of each company and offering the best experiences.

Strategy and experience design consulting
consultoria
fidelización clientes

Multi-cloud consulting and implementation of Salesforce solutions. We are able to provide implementation and configuration services in very short timeframes thanks to our extensive experience in multiple sectors. We minimise the time it takes to parameterise and configure the solution to optimise your ROI.

Salesforce consulting

Integration and implementation of voice solutions. Implementations with Amazon Connect and Salesforce Service Cloud Voice. We are an official partner of Genesys Cloud. We develop projects with on-premise PBXs with thinkConnect and CTI connector for Salesforce.

CTI solutions
tecnologia
Innovation & Ventures aceleracion

We provide Inbound Marketing and Search Marketing, Content Marketing, Social Media, Customer Analytics and Web Design to deliver the best digital experience for our clients.

Digital marketing

We design and implement solutions based on new technologies such as corporate conversational assistants with integration through three approaches or projects based on the Internet of Things.

New technologies
flexibilidad
service management

Once the solution is available, we assist with the implementation to ensure seamless integration and effective change management, offering the necessary knowledge through user training.

Support

People are the key to successful implementation. Technology must be delivered with the necessary knowledge and best practices for effective use and uptake.

Change management
data anlytics optimización
Transformation explorar

Salesforce technical offices and audit services. Org assessment—best practices for design and development. Architecture, environment and release strategy, monitoring and quality supervision, and R&D roadmap.

Architecture

SALESFORCE CUSTOMER EXPERIENCE SOLUTIONS

Discover all our Salesforce Customer Experience solutions

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