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CUSTOMER EXPERIENCE WITH SAP
SAP Marketing Cloud
The SAP Marketing Cloud is an end-to-end marketing management solution that will help you resolve all your challenges with focus, agility, and efficiency and create new business opportunities.
CUSTOMER EXPERIENCE WITH SAP
SAP Marketing Cloud
The SAP Marketing Cloud is an end-to-end marketing management solution that will help you resolve all your challenges with focus, agility, and efficiency and create new business opportunities.
SAP Marketing Cloud is ready for:
Customers
Establish your target customer groups. To make communications even more effective, establish multiple customer, prospect, and lead segments.
Campaigns
Manage your campaigns on different channels simultaneously. Design content with agile tools that are suitable for each channel.
Promotions
Maximize the use of your coupons and promotions. Leverage the use of predictive modeling for individualized promotions.
Strategy
Schedule your marketing plans. Analyse trends, customer behavior by channel, scores, and KPIs on which to measure the effectiveness of the marketing plan.
Budget
Manage your budgets and expenses. Track expenditures in real-time by adjusting the budget for the different marketing actions.
VALUE PROPOSAL
360º view
Detect the potential of your current and potential customers thanks to the 360º view
Omnichannel
Interact with your customers the same across all channels, offering a completely personalized service
Prospecting
Quickly and easily detect potential customers
CAPABILITIES
Human capital
More than 130 people dedicated to implementing Customer Experience projects and more than 50 customers worldwide.
Internationalization
International SAP benchmark partner with 3 Competence Centers around the world.
Extensive expertise
Extensive experience in each of the Customer Experience areas.