Seidor
customer data

Customer Experience

Customer Data

Discover the perception of your brand and gain insight into the customer experience, both online and offline, to boost customer satisfaction and loyalty by delivering memorable, data-driven experiences.

Customer Experience

Customer Data

Discover the perception of your brand and gain insight into the customer experience, both online and offline, to boost customer satisfaction and loyalty by delivering memorable, data-driven experiences.

The growing complexity of interacting with customers through various channels requires specific solutions for information management. Having a single data repository for all Customer Experience solutions is a competitive advantage, improving procedures and ensuring the privacy of individuals in compliance with data protection law.​

With data management tools, you can measure customer satisfaction, detect areas for improvement, and make informed decisions to enhance their experience.​

This ensures agile decision-making and instant personalization for a unique customer experience.

SERVICES

Big & Small data​

Behavior and patterns on a large scale coexist with small clues to discover opportunities and turn them into innovative products that meet needs

Market & Customer research

Systematic data collection for interpretation, drawing conclusions focused on problem-solving, and providing better experiences.

Customer Analytics​

Tracking customer behavior allows us to make key business decisions for segmentation and predictive analysis.​

Predictive Analytics​

Harness the full potential of Artificial Intelligence and Machine Learning to analyze data and predict trends.

Marketing Analytics​

Optimize your investment in marketing actions by measuring and analyzing their results.​

Use cases

Data & Computer Vision

Analysis of videos from cameras in commercial establishments, to optimize the layout and positioning of products.

Sentiment analysis

Gather information from Social Networks to visualize customer sentiment and brand reputation, enabling improved customer satisfaction and engagement.

Recommendation engine

Recommend products based on customer insights to enable the sales department to provide better service and make more accurate product recommendations.

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