Ideal management software for SMEs in the service sector

In this article we look at this issue and provide answers to the most common questions. What exactly is an ERP and how does it work? Why is it so necessary to implement such solutions in an SME? What are the advantages it offers? We resolve all your questions here!

What is an ERP and how does this management software work?

The term ERP is an acronym for Enterprise Resource Planning. Simply put, it is a system for planning business resources. However, in most cases, we refer to this tool as management software.

How exactly does an ERP work? It is a comprehensive platform that is adapted to each company in order to facilitate the management of all kinds of resources. This is possible thanks to its modules, which enable functions to be tailored to each company.

An ERP can have an invoicing tool, a customer relationship management tool, and a marketing campaign tool. Some even come with modules for human resources management or warehouse inventory.

In short, an ERP is an application that improves your business and covers all its processes, unifying them in one place and simplifying operations.

Why is management software so important in the services sector?

Now that you know exactly what an ERP is, it is time to focus on the service sector and the functionalities for this sector. Why is it crucial to have management software in this type of company?

The customised implementation of an ERP such as SAP Business One is beneficial for any company, be it a large corporation or an SME. Indeed, committing to the digitalisation of resource management has clear advantages.

Make better decisions

There are companies that use various applications to cover all their processes. Some prefer to have an order-taking system isolated from the software they use to keep up to date with invoicing.

The result of such an arrangement is the duplication of data, which is distributed in various systems that are also kept separate. This makes it difficult to process information into reports and graphs to help make better decisions.

With an ERP, management of the entire business, from invoicing to customer support to marketing campaigns, is brought together on the same platform. This facilitates data analytics and reporting to make better decisions about the company's future.

Eliminate non-productive processes

A thorough analysis of your business is likely to reveal that certain processes are inefficient. But the good news is that this is a problem of the past for companies that implement an ERP. Management software creates clear guidelines on how to develop the tasks of each department, avoiding methodologies that penalise productivity.

Automate repetitive tasks

Another weak point of some SMEs are repetitive tasks. ERPs such as SAP Business One have automation features that eliminate the need to repeat the same process over and over again. Yes, automation is common in industrial SMEs, but equally useful in the service sector.

Improve customer service

The most advanced ERPs on the market have an integrated CRM system. In this way, customer service is much more effective in resolving incidents and delivering an outstanding user experience. Best of all, CRMs draw directly from the data provided by other departments, such as marketing or the sales team. In this way, all of them work in unison.

Control your company from anywhere

The best ERP systems offer cloud operations. This is a great way to control your company anywhere and at any time. You no longer need to go to the office to address priority issues in your business. All processes are available from your computer or mobile device. All you need is a connection to the internet.

Get real-time information on the status of your SME

In addition to the above, an ERP not only provides access to your business management everywhere, but you also receive instant, up-to-date data on every process. This makes it easier to control events and make the relevant changes in just a few seconds.

Get the benefits of management software in your company now

There are overwhelming benefits of using management software in a service sector SME. However, you may feel that the road you have to travel to achieve greater efficiency in your business is too long and tedious. Once again, this is an idea we feel compelled to refute.

SAP Business One is the leading ERP that will help you manage your company in the services sector. Thousands of customers have turned to this solution to automate their tasks, reduce their service costs, and make their business more profitable. Although it is a complex tool, its implementation only requires a reliable supplier to accompany you through the whole process.

At SEIDOR we are specialists in SAP Business One and have helped dozens of companies make the most of it. Contact us now to have our team of experts to develop the customised implementation of this management software in your SME. Take the leap to the next level with the best ERP and SEIDOR, your most reliable partner.