INDUSTRY
Retail
Rely on our experience and expertise to implement the best solutions for multi-channel commercial distribution.
We offer our services to clients of all sizes and subsectors. From 10 to 1,000 stores and for food, fashion and all kinds of specialists. We are passionate about designing and implementing the best solutions, adapting our offer to each reality alongside top-quality customer service and a focus on business.
Our focus on people, whether customers or internal teams, is part of our "People Centric" strategy, and we continually work on and develop a portfolio of products and services to offer unique "customer journeys" and "employee journeys", supported by first-class manufacturers and simplified processes and systems.
Challenges of the sector
Customisation of the service
Omni-channel management
Smart store management
Added value
Digitisation of the supply chain
Client focus
Drag and drop
Omni-channel Marketing
Customer segmentation and targeting
Marketing strategy execution
Performance analysis
Loyalty
CRM
Sales prices
Customer-central merchandising
Product design
Data management
Planning
Assortment management
Promotions
Purchases
Contract management
Purchase price and sales price
Indirect purchases
Billing and payment
Push (distribution) and pull (cross-docking)
Digital supply chain
Demand planning
Store restocking
Stock management
Item enquiries
Labelling
Order traceability
Backroom operations
Omni-channel customer experience
Sales
Returns
360º customer experience
POS management
Store inspection
Customer service
e-commerce sales
Professional sales
After-sales
Finance
General and analytical accounting
Accounts payable and receivable
Management control
Dashboards. Business Intelligence and Analytics
Cash Management
Fixed Assets
