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Seidor
customer experience

SERVICES

Customer Experience Solutions

Understanding, connecting and communicating with clients, suppliers and collaborators. Positioning our brand. Selling and providing our products and services.

SERVICES

Customer Experience Solutions

Understanding, connecting and communicating with clients, suppliers and collaborators. Positioning our brand. Selling and providing our products and services.

Challenges of

Unique and personalised customer experiences through any channel.

Business

Unique and personalised customer experiences through any channel.

Customers demand an omni-channel experience. As a company, we are called upon to sell, communicate and deliver our services consistently across all channels and to get the most out of each channel to satisfy the customer experience with our solutions.

Omnichannel
omnicanalidad
cx

Marketing, sales and customer service are impossible today without technological solutions that facilitate the work of managers and other professionals. We must select the best tools and solutions, implement them and integrate them with the rest of our systems.

Marketing & Sales Automation

It is not enough to incorporate technology. It is essential to have a clear and defined strategy for digital marketing, e-commerce, CRM and customer experience service that guides us towards achieving business objectives.

Digital strategy focused on CX
estrategia digital
customer experience  analitica cliente

Having a 360-degree client perspective. Understanding their wishes and expectations thoroughly and forecasting their behaviour are key to personalising their experience and automating customer service experience processes.

Customer analytics

CUSTOMER EXPERIENCE SOLUTIONS

Our Customer Experience solutions. All this in an omnichannel and digital context. We improve the experience with customer management solutions comprehensive.

WE IMPROVE THE CUSTOMER MANAGEMENT EXPERIENCE

consultores

Unparalleled human capital

More than 220 professional experts in the development of solutions for Customer Experience projects.

ACREDITADO

Execution capacity

We currently have more than 110 active projects in multiple professional sectors in the customer experience.

reto

Competence Centres for Customer Experience

We have Customer Experience competence centres in Spain, Peru and Taiwan working for countries such as the United Arab Emirates.

sostenible

Extensive expertise in Customer Experience

Over 15 years of helping our clients to offer better experiences to their communities with pur solutions.

tecnologías

Advanced Technology in Customer Experience

We have the latest technology from the world's leading manufacturers

SOLUCIONES

End-to-end strategy

We accompany the teams throughout the process of implementing the customer experience strategy.

Our Partners to Improve CX

SAP

logo microsoft

logo adobe

salesforce logo

Commercetools

Mirakl