Infrastructure Management Outsourcing (ITO) | SEIDOR
Seidor
hero solucion outsourcing gestion infraestructuras

TECHNOLOGY MANAGEMENT

Infrastructure Management Outsourcing (ITO)

SEIDOR offers you a complete range of solutions and services based on the design, transition, implementation and operation of both the deployment and maintenance of IT (Information Technology) equipment. Manage your infrastructures expertly.

TECHNOLOGY MANAGEMENT

Infrastructure Management Outsourcing (ITO)

SEIDOR offers you a complete range of solutions and services based on the design, transition, implementation and operation of both the deployment and maintenance of IT (Information Technology) equipment. Manage your infrastructures expertly.

+270

Experts

+800

Active contracts

+400

Certifications in datacenter environments

We deploy monitoring solutions capable of detecting and preventing any problem that may affect the systems, acting immediately in the event of an incident.

24x7 Monitoring
Monitorización 24x7
Service Manager

Count on expert support. Each user has an associated Service Manager, in charge of monitoring the service, ensuring the correct functioning of your systems.

Service Manager

IT systems maintenance, ensuring 24x7 availability and a single point of contact.

24x7 Operation and management services
Servicios de operación y administración 24x7

Capabilities

apoyo

Technical team 

More than 100 specialised technicians in the different market-leading technologies.

conectividad

24x7 Support 

Single point of contact 24x7 for the reception and resolution of incidents with international coverage.

people

Methodologies

Highly qualified technical team certified in ITIL and TOGAF methodologies.

insignia

ISO Certifications 

The certificates of our integrated management systems guarantee that the execution of all our projects complies with international quality management standards.

Key advantages

Continuidad de negocio y evolución

Business continuity and evolution

We maintain, improve and enhance the continuity of the productive infrastructure of your business. We advise on new technologies and evolve IT platforms.

Resolución de incidencias

Incident management

We collaborate in the resolution of incidents that may occur and reduce their impact, with SLA agreements under contract.

Calidad y disponibilidad

Quality and availability

We maximise service quality and availability, as well as the knowledge management of the technicians who provide the service in your business.

Gastos predecibles

Predictable costs

We provide a managed service contract model tailored to the needs of each project, which allows us to know in advance the administration of the systems.