SAP Service Cloud | SEIDOR
Seidor
SAP service cloud

CUSTOMER EXPERIENCE

SAP Service Cloud

SAP Service Cloud and SEIDOR are your allies to offer the best customer service, build customer loyalty and improve the results of your projects.

CUSTOMER EXPERIENCE

SAP Service Cloud

SAP Service Cloud and SEIDOR are your allies to offer the best customer service, build customer loyalty and improve the results of your projects.

The SAP Service Cloud application will allow you to manage any customer request or need with full traceability. Increase the efficiency and speed of your agents, allowing them to provide value to customers and control in real time the achievement of service levels. Keep customers satisfied thanks to the 360º vision integrated with all the company's systems and channels (online sales, marketing campaigns, social networks...).

Complete your help desk with Contact Pro, a fully integrated switchboard that allows you to receive and route customer requests received via calls, emails and even WhatsApp messages.

Take advantage of Field Service Management's powerful planning tool to manage field work and improve on-site execution by technicians.

Value proposition

Agents' expertise

Improve after-sales service by increasing the efficiency and speed of your agents and enabling them to deliver value to the customer.

Customer loyalty

More satisfied customers who feel understood and well cared for.

Analytics

Controls in real time the achievement of the service level.

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Discover all our SAP Customer Experience solutions