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Hub OS Quality


Guest Experience

Create an inviting guest experience that exceeds customer satisfaction every visit.


Guest Experience

Create an inviting guest experience that exceeds customer satisfaction every visit.

Hotels are not like every other business. They provide a constant, 24/7 customer experience that must always be up to standards. Specific protocols must be in place to provide a consistent experience for each guest. With Hub OS Guest Experience Solution, you can consistently monitor how each guest’s experience progresses. Because of this, you will be able to fix any issues before it is too late, avoiding negative reviews on social media, TripAdvisor, Booking, etc.

Consistency is vital for the hotel staff, providing customer service to the guests. There must be consistency across the board, including housekeeping, maintenance, and other staff members throughout the hotel. This allows all guests to be accounted for, and any open incidents get resolved immediately. With Hub OS Guest Experience Solution, you can have an organized system for all staff members to provide an outstanding guest experience.

Hub OS Quality

Highlights of Guest Experience Solution

Avoid the repeated complaints

All staff will be aware of open incidents providing a closer and personalized treatment to your guests.

Guest monitoring in-house

Monitor all the incidents and improve the guest experience before leaving the hotel.

Cross-departmental collaboration

Analyze any cross-data incident between quality, maintenance, housekeeping, reception, and other departments.


Learn in detail all the percentages of incidents generated by housekeeping, technical services, guest service, or F&B.

Get the best version of your hotel operations

Hub OS is the most automated and flexible operating system to maximize your hotel’s performance, from the opening to operations and management. Check out our Hub OS overview brochure to learn more.


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Adopting the right hotel quality solution is the key to consistently providing an excellent guest experience. In summary, the best way to provide this service to every customer is to stay organized across all departments in the hotel and communicate whenever issues arise.

Check out our recent news and events

June 26, 2023

HITEC Toronto Conference 2023

Join us at HITEC, the leading hospitality technology event, in Toronto from June 26th - 29th and discover how SEIDOR USA can transform your hospitality operations in collaboration with our partners, Hub OS and Quicktext.

May 25, 2021

SEIDOR and Hub OS Partner Together to Bring Automation to the Hotel Operations in the US

This partnership supports both companies' goals to help hoteliers recover faster and more efficiently to the post-covid reality.

Hub OSHub OS Maintenance Hub OS HousekeepingHub OS Food & Beverage

Eurostars Magnificent Mile Success Story

"Hub OS is an excellent tool that is easy to use, compatible with other hotel tools, and easy to implement. This solution provides flexibility and adjustment to the reality of what we need as a company." - Patricia Cereijo, Area Manager of Eurostars.