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Guest in Touch

Give the guests the control to maximize their hotel experience.


Guest in Touch

Give the guests the control to maximize their hotel experience.

One of the issues with running a large hotel is supplying the correct number of staff members to ensure all guests receive an extraordinary experience. Reduce touch points and give everything guests need at their fingertips, from bookings and reporting technical issues to creating requests and more with Hub OS Guest in Touch Solution.

Hotel guests have control through the app to communicate with staff members, and they have their own customized user experience to make each guest feel valued. Every task that goes through the hotel app is real-time, so the hotel staff receives updates whenever a guest issue arises. This solution allows the team to respond and do whatever possible to fix the problem and create a better experience for the guest.

Hub OS Guest in Touch

Highlights of Guest in Touch Solution

Restaurant bookings

Guests can book a slot time depending on the hotel restaurant's safety capacity.

Housekeeping services

Guests can set Do Not Disturb, request cleaning, towels, more amenities, or other requests directly from the mobile.

Incident reports

Guests can report technical incidents, selecting the best time to be solved.

Get the best version of your hotel operations

Hub OS is the most automated and flexible operating system to maximize your hotel’s performance, from the opening to operations and management. Check out our Hub OS overview brochure to learn more.


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Adopting the right hotel guest-in-touch solution is vital for your hotel’s success. Hub OS Guest in Touch, as part of the whole Hub OS platform solution, will help you improve your guest communication before and during your guest’s stay.

Check out our recent news and events

June 26, 2023

HITEC Toronto Conference 2023

Join us at HITEC, the leading hospitality technology event, in Toronto from June 26th - 29th and discover how SEIDOR USA can transform your hospitality operations in collaboration with our partners, Hub OS and Quicktext.

May 25, 2021

SEIDOR and Hub OS Partner Together to Bring Automation to the Hotel Operations in the US

This partnership supports both companies' goals to help hoteliers recover faster and more efficiently to the post-covid reality.

Hub OSHub OS Maintenance Hub OS HousekeepingHub OS Food & Beverage

Eurostars Magnificent Mile Success Story

"Hub OS is an excellent tool that is easy to use, compatible with other hotel tools, and easy to implement. This solution provides flexibility and adjustment to the reality of what we need as a company." - Patricia Cereijo, Area Manager of Eurostars.