ERP Ecosystem
SAP Support, Training & Testing
SEIDOR offers ALM tool implementation services, SAP training portfolio supply and services, SMaaMS services, Service Now support and implementation and PCoE service, to improve the experience and enhance the performance of IT and consulting teams.
ERP Ecosystem
SAP Support, Training & Testing
SEIDOR offers ALM tool implementation services, SAP training portfolio supply and services, SMaaMS services, Service Now support and implementation and PCoE service, to improve the experience and enhance the performance of IT and consulting teams.
Our SAP Support, Training & Testing area offers a variety of services focused on supporting, learning and testing SAP solutions.
The implementation of tools for Application Lifecycle Management (ALM) such as Solution Manager and Cloud ALM.
The supply of the SAP training portfolio and related services.
SMaaMS (Solution Manager as a Managed Service) services which offers SAP Solution Manager services in Service Managed by SEIDOR mode, helping to forego a Solution Manager system in the client's infrastructure and, instead, use one at SEIDOR to facilitate the transition to the new SAP Cloud ALM.
Support and implementation of Servicenow for incident management or integration with SAP solutions.
PCoE Service (Partner Centre of Expertise), which acts as the gateway to SAP support services for our clients with on-premise solutions
The ALM department provides tools to IT departments and consultancy teams, performing the implementation services of said tools. We highlight the implementation of the ChaRM (Change Request Management) module that allows for comprehensive change management and adds quality control in the transport of programs in development environments to productive systems, as well as the implementation of Retrofit in systems with dual transport tracks.
As a Partner Centre of Expertise, we ensure that indirect SAP clients can access their services through our Solution Manager systems while responding to and managing product issues. With more than 400 customers, we are one of the largest PCoEs in the world.
Implementation of testing automation tools that simplify the process of changing versions in SAP systems such as Tricentis and Test Suite. Takes testing to the next level.
Supply of SAP training software
SUE (Seidor User Enablement) is our service focused on user training and education that allows your organisation to use SEIDOR Golden Content, a standardised documentation package for centralising and controlling all training material with SAP Enable Now technology from the SAP Cloud, through a service managed by SEIDOR. You will train your employees with flexibility, agility and specialisation.
SAP Enable Now is the SAP tool that allows you to generate training content from applications deployed with interactive access from the applications themselves.
SAP Learning Hub is the home of SAP training materials.