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Hero Salesforce Experience Cloud

Customer Experience

Salesforce Experience Cloud

Provide unique experiences to targeted customer and user segments through a personalised experience aimed at boosting engagement by establishing long-lasting relationships built on trust.

Customer Experience

Salesforce Experience Cloud

Provide unique experiences to targeted customer and user segments through a personalised experience aimed at boosting engagement by establishing long-lasting relationships built on trust.

Experience Cloud enables you to design a tailored strategy for your audiences. Create websites, portals and customer forums faster and use the community builder feature to access templates, themes, components and content. Develop and build your online brand with its design tools.

Salesforce Experience Cloud also lets you set up processes and connections to data sets and develop secure personal customer apps, customer account portals and partner forums, enabling your contacts to manage their data, collaborate and connect to your community through artificial intelligence.

Experience Cloud (formerly known as Salesforce Community Cloud) provides the tools to build digital platforms that connect customer data to interaction channels.

Customer service

We help you identify and implement the best customer service for your business, whether a portal, database, forum or a combination of these channels. We enable customers to create online actions through processes and workflows to solve problems faster, only providing support when required.

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Predictive assets insights
Account management

We set up portals providing your company with valuable customer information and access to knowledge and data. Integrations with third-party solutions, such as financial management, e-signature and document generation tools, enable customers to update their profile and submit requests quickly and on-demand.

Partner platform

We create customised and branded communities for seamless business collaboration with optimised processes, including partner recruitment, onboarding and training, marketing, activity tracking, lead generation, sales and support.

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Stand out in your sector

Become a disruptive brand in your industry by using innovative platforms to exchange information and ideas with partners, experts and thought leaders. Remember that our experienced developers can accelerate your Experience Cloud implementation.

Services

Servicio al cliente

Consulting

Get a more objective perspective of your company to make the most of your business.

Mantenimiento

Integration

We integrate the solution with other Salesforce clouds and other company information systems.

SAP Business Planning and Consolidation

Parameterisation and development

We deliver new features tailored specifically to your business.

SEIDOR One

Training

We help your team get the most out of the solution.

Benefits

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100% integrated with your Salesforce CRM

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Minimise the burden on your support team

Conócenos

100% integrated with customers, partners and teams

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Simple to manage