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Technology Management
Infrastructure Management Outsourcing (ITO)
SEIDOR offers you a complete range of solutions and services based on the design, transition, implementation and operation of both IT (Information Technology) equipment deployment and maintenance. Manage your infrastructures expertly.
Specialists
Active contracts
Certifications in datacenter environments
We deploy monitoring solutions that can detect and prevent any problems that may affect systems by acting immediately in the event of an incident.
Expert support. Each user has an associated Service Manager responsible for monitoring the service and ensuring the correct operation of the client's systems.
We cover the maintenance of computer systems, ensuring 24x7 availability and a single point of contact.
Capacities
Technical team
More than 100 technicians specialized in the market's leading technologies.
CAS 24x7
Single point of contact 24x7 for intake and resolution of incidents with international coverage.
Methodologies
Highly qualified technical team certified in ITIL and TOGAF methodologies.
ISO certifications
The certificates that support our integrated management systems ensure that when all of our projects are implemented, they will meet international quality management standards.
Benefits
Business continuity and evolution
We maintain, increase and improve the continuity of the productive infrastructure of your business. We advise on new technologies and evolve IT platforms.
Incident resolution
We help to resolve any incidents that may arise and reduce their impact, with SLAs agreements under contract.
Quality and availability
We maximize the quality and availability of the service, as well as the knowledge management of the technicians that provide the service in your business.
Predictable expenses
We provide a managed service contract model that is tailored to the needs of each project, which allows us to become familiar with administration of the systems in advance.