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CUSTOMER EXPERIENCE
Salesforce Commerce Cloud
Salesforce Commerce Cloud, the cloud within the Salesforce suite, enables brands to put the focus on their customers, rather than on the technology that supports their sites, providing differentiated and customised experiences to their communities.
CUSTOMER EXPERIENCE
Salesforce Commerce Cloud
Salesforce Commerce Cloud, the cloud within the Salesforce suite, enables brands to put the focus on their customers, rather than on the technology that supports their sites, providing differentiated and customised experiences to their communities.
Salesforce Commerce Cloud is a secure, scalable and available platform that allows you to dedicate your efforts to promoting and creating a brand experience, both in digital and physical channels.
In addition, this cloud-based eCommerce solution allows you to automatically tailor search results to the needs of each shopper, even helping you identify what the customer might search for next, predictively, thanks to the Commerce Cloud Einstein artificial intelligence software. As a result, we optimise the conversion rate.
We use smart technology to enhance your business and reach your customers in a precise manner.
Salesforce B2C Commerce can help you create unified, smart eCommerce experiences, both online and in-store.
Smart omnichannel
Expectations are evolving, and loyalty programmes must change to adapt to these new expectations with customised, dynamic and frictionless experiential rewards.
Build customer loyalty and reward your customers
How we approach customers, how we understand them and how we customise our eCommerce is critical, and in order for that dialogue to be personalised, rely on Salesforce clouds to build that dialogue.
Be part of the market leading customer management cloud
With this feature you will eliminate lost sales in-store by integrating the digital channel into physical customer contact points, with access to an unlimited range of products so you can always serve your customers.
Infinite aisle
BENEFITS OF SALESFORCE COMMERCE CLOUD
Start selling within weeks
Launch new front-end experiences quickly. React to market trends by minimising back-end development work and time-to-market.
Customer-centric
It offers a unified and optimal experience, where each person is treated individually.
Easy integration
It unifies data on a single platform. For complex legacy structures, the MuleSoft accelerator unlocks legacy systems and unifies them for a much faster eCommerce.
Easy to learn
Thanks to the simplicity of headless, teams can easily access and update the front-end without advanced knowledge, facilitating change management.